Privacy policy

Visible Websites [to confirm: legal entity name and company number] is a digital marketing and web development agency with offices on Oxford Street, London and at World Trade Centre 1, Dubai [to confirm: registered address].

We are the controller of the personal data described in this policy. You can contact us about it at hello@visiblewebsites.com.

When you send an enquiry: your name, email address, company name and website if you give them, the services, budget and timing you choose, and anything you write in your message.

When you email or call us: your contact details and what you tell us.

When you visit the site: our hosting provider keeps standard server logs, such as IP address, browser type and the pages requested, to keep the site secure and working [to confirm: hosting provider and log retention].

We do not use analytics, advertising or tracking tools on this website at the moment. If that changes, we will update this policy and our cookie policy first.

To reply to your enquiry and talk to you about the work you asked about.

To prepare a proposal and, if you become a client, to deliver and invoice the work.

To keep the website secure and to deal with misuse.

We reply to enquiries and prepare proposals because you asked us to, which is a step towards a contract. We keep server logs because we have a legitimate interest in running a secure website. Where we deliver work for clients, we process data to perform that contract.

We do not sell your data. We share it only with the services we use to run the business, such as our email provider and website host [to confirm: list of processors], and only so they can provide that service to us. Some of these providers may store data outside the UK. Where they do, we rely on the safeguards UK law requires [to confirm].

Enquiries that do not lead to work are deleted after [to confirm: period]. Client records are kept for as long as the law requires for accounting and tax, and then deleted [to confirm].

You can ask for a copy of your data, ask us to correct or delete it, object to how we use it or ask us to limit it. Email hello@visiblewebsites.com and we will reply within one month.

If you are unhappy with how we have handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk. Clients and visitors in the UAE may also have rights under UAE data protection law [to confirm].

We will post any changes on this page. Last updated: [to confirm: date].